Terms & Conditions

www.snapdrug.in (“Snapdrug.in”, “Website”, “Pharmacy”). This Website is owned and controlled by Siddha Pharmacy, whose registered office is in Ahmedabad, Gujarat, India.

The following are the Terms and Conditions that regulate your purchase and use of the products and services from Snapdrug.in, and comprise a legally binding agreement, between our customers and Snapdrug.in, a fully licensed Pharmacy.

Before you use this Website, please read these Terms carefully as you agree to be bound by them. If you do not accept these Terms and Conditions, please do not use this Website.

  1. Creating Account
    1. To use certain features of the Website (e.g., ordering Products,record history/orders etc), you suppose to set up an account with Snapdrug.in(“Snapdrug Account”) and provide certain information as required. All of your registration information is protected by our Privacy Policy.
    2. You abide to the confession that the information you submit during registration is genuine and accurate and that you will maintain the accuracy of such information.
    3. Your Snapdrug Account username and password are personal to you & you will be responsible for the activities associated with Snapdrug Account of yours.
    4. Snapdrug.in will not be responsible for any loss or damages as a result of you failure to maintain the confidentiality of your account details. If you suspect any unauthorised use of your Snapdrug account, you shall immediately inform Snapdrug.in.
    5. It is your responsibility to keep your email address up-to-date on your account setup at Snapdrug.in for purpose to communicate to you electronically.
  2. Privacy Policy
    1. Your personally identifiable information will be used in accordance with our Privacy Policy. To understand our practices, as to how we collect, use and disclose your personally identifiable information, please refer our Privacy Policy, which also governs your visit to Snapdrug.in.
    2. We understand the privacy of all information provided by you is of a primary importance. This is why we do everything possible to use it carefully and sensibly. This information is never shared with other companies or third party service providers.
  3. Customer eligibility
    1. Our Customers/Users/consumers must be 18+ years of age and registered with us.
  4. Price and Payment
    1. All our product prices include all applicable statutory taxes.
    2. We make every effort to make sure that the pricing and availability of Products provided by us is accurate and up to date. However there may be an error on the pricing of a product or to product availability. In such cases, we are not responsible for any typographical errors and we reserve the right to cancel the sale. We are also not responsible for any issue regarding it.
    3. We reserve the right to correct any slip/error/omissions related to pricing and product availability & descriptions, even after you have submitted your order, and to change or update any other information at any time without prior notice.
    4. Our standard delivery charges are item-specific. These include Rs. 99 delivery charges for orders of Prescription/Non-Prescription items less than Rs. 999/-; and FREE Delivery for any order value of Rs. 999/- or more.
    5. Standard delivery orders will be delivered within 1 to 2 working days.
  5. Use of Information on the Website
    1. The information provided on the Website or through our services is intended for informational purposes only, and not intending to diagnose, treat, cure or prevent any disease.
    2. The information on this Website is not for medical advice or treatment for any medical conditions.
    3. Snapdrug.in does not endorse any views or opinions that may be included in the Website Content, or other information provided through our Services. Your submission of questions/reviews on our Products does not constitute relationship between you and Snapdrug.in.
  6. Disclaimer of Warranties and Limitation of Liability
    1. Snapdrug.in presumes for no responsibility in case of any damages or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site. You agree that your use of this Website is at your sole risk.
    2. Snapdrug.in has reserved the right to remove or alter any of the information contained on the Website at our sole consideration and judgment.
    3. Snapdrug.in do not guarantee the adequacy or completeness of the Website content. Snapdrug.in does not abide/endorse the effectiveness, quality or safety of the Products available on this Website.
    4. We disclaim for responsibility of any harm to persons resulting from any instructions or Products referred to in the Website. Snapdrug.in is not associated with any manufacturer of medicines or other products sold on the Website. We do not warrant for Website & its content will meet your requirements.
    5. We cannot guarantee that your monitor’s display of any colour will be the same as the colour of the Products delivered to you.
    6. We may let you view our information to communicate with us through the Social Media services such as Facebook, Linkedin and Twitter. Snapdrug.in explicitly disclaims any responsibility for the terms of use and privacy policies that govern third-party websites, which are in no way associated with us.
    7. Snapdrug.in reserves the right to modify or withdraw any part of the website or any of its content at any time without notice.
  7. Terms of Sale
    1. Snapdrug.in may accept or decline for any order placed by a Customer in its absolute discretion in all circumstances without liability to you.
    2. Snapdrug.in reserves the right to discontinue any plan or offer on its Website.
    3. We reserve the right to limit the order quantity of any Products available on Snapdrug.in.
  8. Prescription Medication Policy
    1. Snapdrug.in, a fully licensed and regulated pharmacy, takes all precautions to strictly abide by the laws and regulations set forth in the dispensing of prescription medications. By placing the order for your prescription medicines, you acknowledge and accept the following terms regarding the purchase of any prescription medicines.
    2. Snapdrug.in will not dispense any prescription medication without a valid prescription from a licensed physician.
    3. If you are ordering prescription medication(s), you hereby confirm that you will send us a scanned copy/photo copy/picture of your valid prescription(s) via email, fax, Whatsapp, or by post, and this prescription shall then be subject to the inspection and approval by our qualified Pharmacists.
    4. Snapdrug.in requires either the User/Customer/Consumer/Caregiver to confirm he/she is completely aware of the indications, side effects, drug interactions, effects of missed dose or overdose of the medicines he/she orders from us. It is imperative to seek professional advice from your physician/certified medical practitioner before purchasing or consuming any medicine from Snapdrug.in.
    5. At Snapdrug.in, a Caregiver can order prescription medicines on your behalf.
  9. Returns/Refunds Policy

    Snapdrug.in,do best to ensure that you are satisfied with our products & services. We understand for return may be necessary in some cases. And we are happy to offer you peace of mind when you are not fully satisfied with the purchase and want to return back the products to us. You may return the ordered item(s), or any item(s) included in the order, within 3 days of the arrival of your order. You may receive a full refund based on the conditions* listed below:

    Refunds Possible If the Item(s) You Received:

    1. is different from the ones you ordered;
    2. are lost or damaged during transit;
    3. is past its expiry date;
    4. is a defective item.

    Returns not possible If the Item(s) You Ordered:

    1. is without original packing/accessories.
    2. falls under the following product categories: Oral care (toothbrushes, toothpastes), Women care (sanitary napkins, breast relievers) and other Personal hygiene products;
    3. is used or tampered with.

    *Note: Snapdrug.in ’Returns Policy’ may vary depending on the specific nature of the products.

  10. Copyrights, Trademarks and other Intellectual Property Rights
    1. As per the Terms and Conditions of Snapdrug.in, the Website grants access to Users/Customers to view the content solely for visiting, ordering, and communicating only. All materials in this Website, including, but not limited to, images, illustrations, text, logos and page headers, that are part of this Website are copyrights and/or other intellectual properties owned by Snapdrug.in & Siddha Pharmacy.
    2. You hereby agree that you will not reproduce, duplicate or copy the content of Snapdrug.in for any purpose, unless you have been specifically permitted to do so in a separate agreement with this Website.
  11. User Indemnification

    You hereby abide and agree to assure, defend, hold harmless Snapdrug.in and its officers, directors, employees, agents, information providers, partners, licensors, advertisers and suppliers from and against all claims, losses, expenses, damages and costs, including reasonable legal fees and costs, resulting from any violation of this agreement, or any activity related to your account, or any information or material you have submitted or will submit to us in violation of any law or in breach of any third party rights (including, but not limited to, claims in respect of defamation, invasion of privacy, or infringement of any other intellectual property right). We reserve the right to defend and control any claims arising from the above and any such indemnification matters, and you hereby agree to cooperate fully with us in asserting any available defenses in any condition.

  12. Applicable Law and Jurisdiction

    These Terms and Conditions and your use of this Website and its content will be governed by and construed in all respects in accordance with the laws of India subject to the jurisdictional court of Ahmedabad, Gujarat.

Contact Information

Please contact us for any questions or comments regarding these Terms and Conditions.

Snap Drug
Ahmedabad
Gujarat, India
Phone: (079) 4004 3050
Mobile: +91 8866 86 2020
Email: info@snapdrug.in